At a glance
By quote; most customers pay $1,000 to $5,000 a month. Overage $0.18/min.
Starts with a paid 90-day pilot and a variable activation fee; no free trial.
Zinng: $49 for 300 minutes, call transfers included, 7-day free trial, no contract.
The short answer
Greetmate builds a custom AI receptionist for medical practices: done for you, connected to your EHR, with a BAA on every plan. It's priced like a managed service, typically $1,000 to $5,000 a month, and starts with a paid 90-day pilot.
If your practice mainly needs every call answered and urgent calls routed to staff, Zinng starts at $49 a month with a 7-day free trial and no contract.
Greetmate pricing (checked October 2026)
- Typical spend: "Most customers invest between $1,000 and $5,000 per month," by quote after a discovery call.
- Tiers: Pro (1 location, 800 minutes, 5 simultaneous calls), Growth (2-3 locations, 2,000 minutes), Multi (5+ locations, custom minutes, 15 simultaneous calls).
- Overage: $0.18 per minute on every tier.
- Commitment: a 90-day paid pilot on the medical plan (3-month minimum on managed), with a variable activation fee.
- SMS fees: $20 one-time registration, $5 a month, $0.05 per outbound text.
Greetmate includes a local number, forwarding and transfer to staff, SMS and email follow-ups, web chat, and scheduling through EHRs like athenahealth, DrChrono, Elation, Healthie, ModMed, Tebra, AdvancedMD and Epic, plus Cal.com, HubSpot and Zapier. US and Canadian numbers only.
Greetmate
Healthcare practices (done-for-you)
Done-for-you AI receptionist for medical practices, typically $1,000 to $5,000 a month by quote, starting with a 90-day paid pilot. Overage $0.18 per minute.
Checked October 2, 2026 on greetmate.ai. Prices change; confirm before you buy.
Reviews: we found none on Trustpilot, G2, Capterra or the BBB. Greetmate Inc. is based in Irvine, California, and was founded by Christoph Heike.
Greetmate vs the alternatives: comparison table
Entry plans side by side. Scroll sideways on a phone to see every column.
| Service | Starts at | Includes | Billing | Setup | Free trial |
|---|---|---|---|---|---|
| Greetmate | ~$1,000/mo (quote) | See card | Per minute | Done for you | None (paid 90-day pilot) |
| Zinng | $49/mo | 300 minutes | Per minute + extra-minute buckets ($25 for 150) | Self-serve + free help | 7 days |
| DeepCura | $129/mo | 1000 credits | Credits (1 per call, shared) | Self-serve | Free (30 credits) |
| Goodcall | $79/mo | 100 unique callers | Per unique caller | Self-serve | Not published |
| Smith.ai AI Receptionist | Free | 25 calls | Per call | Self-serve + help | Free plan (25 calls) |
| Upfirst | $24.95/mo | 30 calls | Per call | Self-serve + help | 14 days, no card |
| Rosie | $49/mo | 250 minutes | Minute plans (auto-upgrade) | Self-serve | 7 days |
| Dialzara | $29/mo | 60 minutes | Per minute | Self-serve | 7 days |
| Phonely | Free | 100 minutes | Per minute | Self-serve | Free plan |
The best Greetmate alternatives
1. Zinng: start this week, no pilot commitment
Zinng covers your phones without a sales cycle:
- $49 for 300 minutes or $99 for 700, with call transfers to your front desk on every plan.
- Extra minutes in buckets: 150 for $25, 300 for $50, 600 for $100 or 1,200 for $200.
- Live calendar booking on the $99 Pro plan (Google Calendar, Outlook, Cal.com, Calendly).
- 63 languages and dialects, two-way texting and a website chat widget, with every call recorded and transcribed.
- Free setup help. Keep your number by forwarding or porting it.
Zinng plans: $49 (300 minutes), $99 (700), $149 (1,000) and $249 (2,000), all with a 7-day free trial and no contract.
DeepCura
Healthcare practices only
Healthcare all-in-one: an AI receptionist plus six other AI agents for $129 per provider per month, with 1,000 shared credits (1 per call), EHR integration and a BAA in the terms.
Checked October 2, 2026 on deepcura.com. Prices change; confirm before you buy.
Goodcall
Best for customizable call flows
Self-serve AI phone agent with a call-flow builder, billed per unique caller with unlimited minutes. US only.
"Their on time Customer Services Their numerios Features best part it is easy to use"
"Service started out at $59 then no notice moved in $99 a month and then this last month they now they are charging me $130 a month with no notice."
Checked October 2, 2026 on goodcall.com. Prices change; confirm before you buy.
Smith.ai AI Receptionist
Best for AI with live human backup
Per-call AI receptionist with a free tier; calls can be escalated to Smith.ai's live agents for $3 extra. Native Clio integration.
"I do appreciate that our calls get answered 24/7. Occasional missed calls generally go to a voicemail."
"They required a upfront payment at $2500 for a six month contract... we requested to cancel our contract... because the account is on a long-term plan, our policy does not allow..."
Checked October 2, 2026 on smith.ai. Prices change; confirm before you buy.
Upfirst
Best for every feature on every plan
Per-call AI receptionist with transfers, live booking, texting and 35+ languages on every plan, plus a free onboarding call.
"What I like best about Upfirst is their customer support and their willingness to keep improving the platform."
"It's not as personal as having a live receptionist, but it does what we need for now"
Checked October 2, 2026 on upfirst.ai. Prices change; confirm before you buy.
Rosie
Best for quick self-serve setup
Self-serve AI receptionist trained from your Google Business Profile and website. Live booking and transfers start on the $149 Scale plan.
"Rosie is the best AI answering service I've tried... I called the trial number and was surprised how well it answered queries about my business (Transistor), even questions it wasn't trained on."
Checked October 2, 2026 on heyrosie.com. Prices change; confirm before you buy.
Dialzara
Best for the lowest entry price
Per-minute AI receptionist from $29/month for 60 minutes; warm transfers, calendar sync and Spanish start on the $99 plan.
"Working with Adam and his AI phone system has honestly been one of the most impressive experiences we've had integrating technology into our real estate business."
"Customer service is terrible. Trying to even get a response is really hard."
Checked October 2, 2026 on dialzara.com. Prices change; confirm before you buy.
Phonely
Best free plan to try
Per-minute AI phone agent with a free plan (100 minutes), unlimited simultaneous calls and 50+ languages; Y Combinator-backed.
Checked October 2, 2026 on phonely.ai. Prices change; confirm before you buy.
Frequently asked questions
How much does Greetmate cost?
Greetmate doesn't list prices per plan. It says most customers invest between $1,000 and $5,000 a month depending on call volume, workflows, integrations and features. Its tiers include 800 minutes (Pro, 1 location) or 2,000 minutes (Growth, 2-3 locations), with overage at $0.18 a minute, plus SMS fees and a variable activation fee on the medical plan.
Does Greetmate have a free trial?
No. Greetmate starts with a paid 90-day pilot commitment on its medical plan; its managed plan has a 3-month minimum.
Does Greetmate sign a BAA?
Yes. Greetmate lists a BAA signed with your practice on all plans.
What is a lower-cost Greetmate alternative?
Practices that mainly need every call answered and urgent calls transferred can start with Zinng at $49 a month for 300 minutes, with call transfers, two-way texting and 63 languages on every plan, a 7-day free trial and no contract.
Sources: greetmate.ai/pricing, Greetmate's homepage and founder's letter, Trustpilot, G2, Capterra and the BBB, checked October 2, 2026. No affiliate links. Compare more on our AI receptionist alternatives page.
