Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the Zinng.ai platform and services ("Platform", "Service", or "Zinng.ai"), provided by Bramlett Software LLC ("Company", "we," "us," or "our"). Zinng.ai is a healthcare communication platform designed to facilitate patient-practice communications and appointment management.

For information about how we collect, use, and protect your information, please review our Privacy Policy. By accessing or using Zinng.ai, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Platform.

Service Description and License

Zinng.ai is a healthcare communication platform that provides various features including a unified communication inbox, website chat widget, appointment request management, and two-factor authentication. We grant you a limited, non-exclusive, non-transferable license to use the Platform in accordance with these Terms and any additional terms we may provide.

Account Terms and Requirements

You must be at least 18 years old to use the Service. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for any activities or actions under your account. Account sharing is strictly prohibited.

HIPAA Compliance and Protected Health Information

As a healthcare communication platform, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Users who are healthcare providers must ensure their use of the Platform complies with HIPAA and other applicable healthcare regulations. We provide appropriate technical and organizational measures to protect PHI, but users are responsible for their own HIPAA compliance.

Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Share or distribute access credentials
• Upload or transmit malicious code
• Attempt to breach or compromise system security
• Use the platform for non-healthcare purposes
• Harass, abuse, or harm another person
• Interfere with or disrupt the Service

Service Availability and Support

While we strive to provide reliable service, we do not guarantee that the Service will be available at all times or without interruption. The Platform is provided "as is" and "as available." We will make reasonable efforts to provide technical support during business hours and will communicate planned maintenance in advance.

Fees and Payment

The Service is currently in BETA testing phase. When payment terms are implemented, they will be clearly communicated to users before taking effect. Unless otherwise required by law, all fees will be non-refundable.

Termination

We reserve the right to suspend or terminate your access to the Service, with or without notice, for any violation of these Terms or for any other reason we deem appropriate. You may terminate your use of the Service at any time by discontinuing use and deactivating your account.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use the Service.

Changes to these Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes through the Platform or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Texas, without regard to its conflict of law provisions.

Contact

Zinng.ai by Bramlett Software LLC
5900 Balcones Dr Ste 100
Austin, TX 78731, United States
Email: [email protected]

Acknowledgment

By using the Zinng.ai Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Please also review our Privacy Policy.