Best AI Receptionists for Small Business (2026): 36 Compared on Real Prices

We checked the pricing pages of 40 AI receptionists in October 2026. The best for small businesses by budget, call volume and industry, with real prices, billing catches and reviews.

Written by Timothy Bramlett ·

Quick picks

We visited the pricing page of every AI receptionist we could find, 40 in all, in October 2026. Four have since shut down or been acquired, which leaves 36. Here's the best one for each situation:

  • Best for most small businesses: Zinng, $49 for 300 minutes with call transfers, texting and 63 languages. It's our product, so weigh that, but the numbers are below.
  • Best for low call volume: Upfirst, $24.95 for 30 calls with every feature, and the best reviews in this group.
  • Best with live human backup: Smith.ai, free for 25 calls, with live agents available at $3 a call.
  • Best free plan: Phonely, 100 free minutes a month.
  • Best for high volume: NextPhone, $199 for unlimited calls.
  • Cheapest: SkipCalls, $19.99 for unlimited minutes under a fair-use policy.
  • Already have a business phone system? Your provider's AI add-on may be simplest: see phone-system add-ons.
  • Healthcare, dental, restaurants or Shopify? See picks by industry.

The top 10 AI receptionists compared

Entry plans side by side. Scroll sideways on a phone to see every column; each name links to its full review below.

Service Starts at Includes Billing Setup Free trial
Zinng $49/mo 300 minutes Per minute + extra-minute buckets ($25 for 150) Self-serve + free help 7 days
Upfirst $24.95/mo 30 calls Per call Self-serve + help 14 days, no card
Smith.ai AI Receptionist Free 25 calls Per call Self-serve + help Free plan (25 calls)
Phonely Free 100 minutes Per minute Self-serve Free plan
Goodcall $79/mo 100 unique callers Per unique caller Self-serve Not published
NextPhone $199/mo Unlimited calls Flat rate, unlimited calls Self-serve + help 7 days (Pro)
Dialzara $29/mo 60 minutes Per minute Self-serve 7 days
Rosie $49/mo 250 minutes Minute plans (auto-upgrade) Self-serve 7 days
My AI Front Desk (Frontdesk AI) $99/mo 200 minutes Per minute (credits) Self-serve 7 days
SkipCalls $19.99/mo Unlimited minutes Flat rate Self-serve 7 days

1. Zinng: the most included for $49

Zinng is the AI receptionist we build, so it's first on our list. Here's what you get, so you can compare it fairly:

  • $49 for 300 minutes, $99 for 700, $149 for 1,000 or $249 for 2,000.
  • Extra minutes in buckets instead of surprise overage: 150 for $25, 300 for $50, 600 for $100 or 1,200 for $200.
  • Call transfers on every plan, two-way texting, a website chat widget, and 63 languages and dialects.
  • Live calendar booking on the $99 Pro plan (Google Calendar, Outlook, Cal.com, Calendly).
  • Keep your number by forwarding or porting it, with free setup help for every customer. Every call is recorded and transcribed.

All plans have a 7-day free trial and no contract.

2

Upfirst

Best for every feature on every plan
Trustpilot No reviews yet G2 ★ 4.9 (26) Capterra ★ 5.0 (12) BBB A
Upfirst homepage, captured October 2026
Homepage · click to enlarge

Per-call AI receptionist with transfers, live booking, texting and 35+ languages on every plan, plus a free onboarding call.

Billing
Per call
Setup
Self-serve + help
Free trial
14 days, no card
Contract
No contract
Starter
$24.95/mo
Includes: 30 calls
Extra usage: $1.50 per call
$20/mo billed annually; every feature included
Premium
$59.95/mo
Includes: 90 calls
Extra usage: $1 per call
$48/mo billed annually
Pro
$159.95/mo
Includes: 300 calls
Extra usage: $0.75 per call
$128/mo billed annually; adds white-glove onboarding
Scale
$299/mo
Includes: 600 calls
Extra usage: $0.70 per call
$240/mo billed annually; adds custom integrations
Gives you a number Works with your number Call transfer Books into your calendar Texts callers Native CRM sync Spanish HIPAA BAA (enterprise plans)
What customers like
"What I like best about Upfirst is their customer support and their willingness to keep improving the platform."
G2, July 2026
Common complaint
"It's not as personal as having a live receptionist, but it does what we need for now"
G2, July 2026

Checked October 2, 2026 on upfirst.ai. Prices change; confirm before you buy.

Read our full Upfirst review and alternatives →

3

Smith.ai AI Receptionist

Best for AI with live human backup
Trustpilot ★ 4.4 (374) G2 ★ 4.8 (32) Capterra ★ 4.8 (48) BBB F
Smith.ai AI Receptionist homepage, captured October 2026
Homepage · click to enlarge

Per-call AI receptionist with a free tier; calls can be escalated to Smith.ai's live agents for $3 extra. Native Clio integration.

Billing
Per call
Setup
Self-serve + help
Free trial
Free plan (25 calls)
Contract
Month-to-month
Free
Free
Includes: 25 calls
Extra usage: $3 per call
Free forever
Pro
$150/mo
Includes: 75 calls
Extra usage: $2.50 per call
$2.00/call; 150 calls $1.80, 300 calls $1.67
Enterprise
$500/mo
Includes: 300 calls
Extra usage: $2.17 per call
$1.67/call; full-service setup
Gives you a number: not published Works with your number Call transfer Books into your calendar Texts callers Native CRM sync Spanish HIPAA: not published
What customers like
"I do appreciate that our calls get answered 24/7. Occasional missed calls generally go to a voicemail."
G2, September 2026
Common complaint
"They required a upfront payment at $2500 for a six month contract... we requested to cancel our contract... because the account is on a long-term plan, our policy does not allow..."
Trustpilot, September 2026

Checked October 2, 2026 on smith.ai. Prices change; confirm before you buy.

Read our full Smith.ai AI Receptionist review and alternatives →

4

Phonely

Best free plan to try
Trustpilot No reviews yet G2 ★ 4.8 (11) Capterra No rating found BBB No rating found
Phonely homepage, captured October 2026
Homepage · click to enlarge

Per-minute AI phone agent with a free plan (100 minutes), unlimited simultaneous calls and 50+ languages; Y Combinator-backed.

Billing
Per minute
Setup
Self-serve
Free trial
Free plan
Contract
Not published
Free
Free
Includes: 100 minutes
Extra usage: Not published
About 50 calls; 1 number
Starter
$50/mo
Includes: 200 minutes
Extra usage: $0.25 per minute
$33/mo billed annually; its comparison table says 250 minutes
Professional
$150/mo
Includes: 650 minutes
Extra usage: $0.30 per minute
$100/mo billed annually; adds AI texting and CRM integrations; table says 750 minutes
Gives you a number Works with your number: not published Call transfer Books into your calendar Texts callers Native CRM sync Spanish HIPAA: not published

Checked October 2, 2026 on phonely.ai. Prices change; confirm before you buy.

Read our full Phonely review and alternatives →

5

Goodcall

Best for customizable call flows
Trustpilot ★ 2.5 (5) G2 ★ 3.5 (1) Capterra No reviews yet BBB No rating found
Goodcall homepage, captured October 2026
Homepage · click to enlarge

Self-serve AI phone agent with a call-flow builder, billed per unique caller with unlimited minutes. US only.

Billing
Per unique caller
Setup
Self-serve
Free trial
Not published
Contract
Not published
Starter
$79/mo
Includes: 100 unique callers
Extra usage: $0.50 per extra caller
Per agent; unlimited minutes; $66/mo billed annually
Growth
$129/mo
Includes: 250 unique callers
Extra usage: $0.50 per extra caller
Per agent; unlimited minutes; $108/mo billed annually
Scale
$249/mo
Includes: 500 unique callers
Extra usage: $0.50 per extra caller
Per agent; unlimited minutes; $208/mo billed annually
Gives you a number Works with your number Call transfer Books into your calendar: not published Texts callers Native CRM sync Spanish: not published HIPAA
What customers like
"Their on time Customer Services Their numerios Features best part it is easy to use"
G2, October 2023
Common complaint
"Service started out at $59 then no notice moved in $99 a month and then this last month they now they are charging me $130 a month with no notice."
Trustpilot, June 2026

Checked October 2, 2026 on goodcall.com. Prices change; confirm before you buy.

Read our full Goodcall review and alternatives →

6

NextPhone

Best for unlimited calls with no overage
Trustpilot No reviews yet G2 ★ 5.0 (23) Capterra ★ 4.8 (6) BBB No rating found
NextPhone homepage, captured October 2026
Homepage · click to enlarge

AI receptionist with unlimited calls and no per-minute or overage fees from $199/month; done-for-you setup from $299.

Billing
Flat rate, unlimited calls
Setup
Self-serve + help
Free trial
7 days (Pro)
Contract
Month-to-month
Pro
$199/mo
Includes: Unlimited calls
Extra usage: No overage (unlimited)
Unlimited calls, no overage; self-serve setup plus a free onboarding call
Growth
$299/mo
Includes: Unlimited calls
Extra usage: No overage (unlimited)
Unlimited calls; done-for-you setup, CRM sync, Zapier/Make/API
Scale
$599/mo
Includes: Unlimited calls
Extra usage: No overage (unlimited)
Unlimited calls; custom routing, two-way texting from your number
Gives you a number Works with your number Call transfer Books into your calendar Texts callers Native CRM sync Spanish HIPAA: not published

Checked October 2, 2026 on getnextphone.com. Prices change; confirm before you buy.

Read our full NextPhone review and alternatives →

7

Dialzara

Best for the lowest entry price
Trustpilot ★ 4.2 (20) G2 No rating found Capterra No rating found BBB A+
Dialzara homepage, captured October 2026
Homepage · click to enlarge

Per-minute AI receptionist from $29/month for 60 minutes; warm transfers, calendar sync and Spanish start on the $99 plan.

Billing
Per minute
Setup
Self-serve
Free trial
7 days
Contract
No contract
Business Lite
$29/mo
Includes: 60 minutes
Extra usage: $0.48 per minute
Blind transfers only; Zapier/Make
Business Pro
$99/mo
Includes: 220 minutes
Extra usage: $0.45 per minute
Adds warm transfers, calendar sync, English and Spanish
Business Plus
$199/mo
Includes: 500 minutes
Extra usage: $0.40 per minute
Adds ongoing custom prompt work, multi-location
Business Elite
$349/mo
Includes: 1,000 minutes
Extra usage: $0.35 per minute
Adds priority support, SLA, API access
Gives you a number Works with your number Call transfer Books into your calendar Texts callers Native CRM sync Spanish HIPAA: not published
What customers like
"Working with Adam and his AI phone system has honestly been one of the most impressive experiences we've had integrating technology into our real estate business."
Trustpilot, May 2026
Common complaint
"Customer service is terrible. Trying to even get a response is really hard."
Trustpilot, October 2026

Checked October 2, 2026 on dialzara.com. Prices change; confirm before you buy.

Read our full Dialzara review and alternatives →

8

Rosie

Best for quick self-serve setup
Trustpilot No reviews yet G2 No rating found Capterra No reviews yet BBB No rating found
Rosie homepage, captured October 2026
Homepage · click to enlarge

Self-serve AI receptionist trained from your Google Business Profile and website. Live booking and transfers start on the $149 Scale plan.

Billing
Minute plans (auto-upgrade)
Setup
Self-serve
Free trial
7 days
Contract
No contract
Professional
$49/mo
Includes: 250 minutes
Extra usage: See note
No overage; auto-upgrades to the next plan
Scale
$149/mo
Includes: 1,000 minutes
Extra usage: Not published
Adds calendar booking, warm and live transfers, texts during calls
Growth
$299/mo
Includes: 2,000 minutes
Extra usage: Not published
Adds waterfall transfers, custom training, white-glove onboarding
Gives you a number Works with your number Call transfer Books into your calendar Texts callers Native CRM sync Spanish HIPAA: not published
What customers like
"Rosie is the best AI answering service I've tried... I called the trial number and was surprised how well it answered queries about my business (Transistor), even questions it wasn't trained on."
Reddit, August 2026

Checked October 2, 2026 on heyrosie.com. Prices change; confirm before you buy.

Read our full Rosie review and alternatives →

9

My AI Front Desk (Frontdesk AI)

Best for an all-in-one front office
Trustpilot ★ 3.5 (18) G2 ★ 4.9 (26) Capterra ★ 2.0 (1) BBB No rating found
My AI Front Desk (Frontdesk AI) homepage, captured October 2026
Homepage · click to enlarge

All-in-one AI front office (now branded Frontdesk AI): phone, web chat, two-way texting, email drafts and a built-in CRM on one plan.

Billing
Per minute (credits)
Setup
Self-serve
Free trial
7 days
Contract
No contract
Business-in-a-Box
$99/mo
Includes: 200 minutes
Extra usage: $0.25 per minute
$79/mo billed annually; also 100 chat conversations and 400 SMS; overage paid in credits
Gives you a number: not published Works with your number Call transfer Books into your calendar Texts callers Native CRM sync Spanish: not published HIPAA: not published
What customers like
"The AI receptionist has been a huge help for managing incoming calls. It answers quickly, handles customer questions, qualifies leads, and can book appointments"
Trustpilot, August 2026
Common complaint
"I signed up for the 7-day trial, which required a credit card. During the trial period I emailed support several times with questions but did not receive a response. On day 8, I was charged $299."
Trustpilot, June 2026

Checked October 2, 2026 on myaifrontdesk.com. Prices change; confirm before you buy.

Read our full My AI Front Desk (Frontdesk AI) review and alternatives →

10

SkipCalls

Best for the lowest price
Trustpilot No reviews yet G2 No rating found Capterra No reviews yet BBB A-
SkipCalls homepage, captured October 2026
Homepage · click to enlarge

Low-cost AI receptionist with unlimited minutes (fair usage) for $19.99/month or $199/year, from a two-person team.

Billing
Flat rate
Setup
Self-serve
Free trial
7 days
Contract
No contract
Monthly
$19.99/mo
Includes: Unlimited minutes
Extra usage: No overage (unlimited)
Unlimited minutes (fair usage)
Annual
$16.58/mo
Includes: Unlimited minutes
Extra usage: No overage (unlimited)
$199/year; unlimited minutes (fair usage)
Growth
$41.67/mo
Includes: 250 minutes
Extra usage: Not published
$499.99/year; 3 agents and numbers
Business
$83.33/mo
Includes: 450 minutes
Extra usage: Not published
$999.99/year; 10 agents and numbers
Gives you a number Works with your number Call transfer Books into your calendar Texts callers Native CRM sync Spanish HIPAA

Checked October 2, 2026 on skipcalls.com. Prices change; confirm before you buy.

Read our full SkipCalls review and alternatives →

What 100 calls a month really costs

Headline prices aren't comparable, because every company counts usage differently. So we priced the same month everywhere: 100 calls averaging 3 minutes (300 minutes), every caller different, on the cheapest monthly plan that covers it.

Monthly cost of 100 three-minute calls by AI receptionist
ServiceMonthly costHow it adds up
SkipCalls$19.99Unlimited minutes (fair-use policy)
Zinng$49300 minutes included, transfers included
AutomateNexus Voice$49500 minutes included (2 calls at once)
Dialora$64$49 for 200 minutes + 100 x $0.15
Upfirst$69.95$59.95 for 90 calls + 10 x $1
Phonely$75$50 for 200 minutes + 100 x $0.25 (its site also says 250 minutes)
Sona by Quo$77$28 Quo seat + $49 for 100 calls ($88 with transfers on Business; $68 and $76 billed yearly)
Goodcall$79Up to 100 unique callers, unlimited minutes
Trillet$79$49 for 150 minutes + 150 x $0.20
Marlie$99Standard plan, the first with call transfers ($66.50 without)
Voksha$99Premium, 150 calls
Nextiva XBert$122$23 seat + $99 for 100 interactions
My AI Front Desk$124$99 for 200 minutes + 100 x $0.25
Dialzara$135$99 for 220 minutes + 80 x $0.45
Rosie$149Over 250 minutes auto-upgrades to the $149 plan
RingCentral AIR$149$49 for 100 minutes + 200 x $0.50
CloudTalk$183$34 seat + $99 for 200 minutes + 100 x $0.50
NextPhone$199Unlimited calls
Smith.ai$212.50$150 for 75 calls + 25 x $2.50 (+$3 per live-agent call)
AgentZap$236.50$109 for 150 minutes + 150 x $0.85, plus a $499 setup fee
Recepta.ai$395100 calls included ($3 per transfer to a person)

Calculated from each company's published plans as checked October 2, 2026, monthly billing, before taxes and carrier fees. Your total depends on call length, repeat callers and which features you need.

How AI receptionist billing works

The billing model matters more than the sticker price. The five you'll run into:

  • Per minute (Zinng, Dialzara, Trillet, RingCentral AIR): you pay for talk time. Best when most calls are short questions.
  • Per call (Upfirst, Smith.ai, Voksha, Recepta): every call costs the same. Best when calls run long; costly when you get lots of quick or spam calls.
  • Per unique caller (Goodcall): each caller counts once a month, however often they call. Best for businesses with many repeat callers.
  • Flat rate (NextPhone, SkipCalls): one price, unlimited usage. Best for high, steady volume, but check fair-use limits.
  • Seat + add-on (Sona, CloudTalk, Nextiva, Dialpad, Allo): a phone-system license per user plus the AI. Only makes sense if you want that phone system anyway.

Also check what happens when you go over: per-minute overage, an automatic jump to the next plan (Rosie), or the AI simply stops answering (DeepCura, when credits run out).

If you already use a business phone system

Several phone providers now sell an AI receptionist as an add-on. If you're happy with your provider, it can be the simplest route; just note that most require you to stay on (or switch to) their system and pay for a seat:

  • Best if you already use RingCentralFrom $49/mo · Per minute · Trial: 14 days
  • Best if you already use Quo (OpenPhone)From $28/mo · Per call · Trial: 7 days (paid Quo plan)
  • Best if you already use NextivaFrom $122/mo · Per interaction ($0.99 after 100) · Trial: 30-day money-back
  • Best if you already use CloudTalkFrom $133/mo · Per minute · Trial: 14 days (no card)
  • Best if you already use DialpadQuote: credits per conversation · Trial: 14 days (phone)
  • Best if you also need a new phone systemFrom $64/mo · Per seat + AI agent · Trial: 7 days (card required)

Best AI receptionists by industry

Some AI receptionists are built for one kind of business, with integrations a general receptionist doesn't have (EHRs, reservation systems, Shopify). Worth a look if you're in one of these:

  • Healthcare practices onlyFrom $129/mo · Credits (1 per call, shared) · Trial: Free (30 credits)
  • Healthcare practices (done-for-you)From ~$1,000/mo (quote) · Per minute · Trial: None (paid 90-day pilot)
  • Dental offices onlyFrom $349/mo · Credits (10 per AI call minute) · Trial: 30-day risk-free
  • Restaurants onlyFrom $399 per location · Trial: Demo only
  • Shopify stores onlyFrom $99/mo · Per conversation ($99 minimum) · Trial: Free to try, no card
  • Best if you already invoice with BookipiFrom $199/mo · Per call · Trial: 2 months (card)
  • Best for scheduling-first teams in EuropeFrom $59/mo · Per minute · Trial: 5 free AI minutes

For a general business in any of these industries (a clinic that mainly needs calls answered, a restaurant that wants hours and directions handled), a general AI receptionist usually costs far less.

Everyone else we checked

These are real options that didn't make our top 10, usually because of price, a short track record, or a narrower focus (agencies, developers). Each has a full review:

  • Best for lots of minutes on a budgetFrom $49/mo · Per minute · Trial: Demo only
  • Best for a built-in CRM with per-call pricingFrom $24.95/mo · Per call · Trial: Not published
  • Best for home services integrationsFrom $49/mo · Per minute · Trial: 14 days (card required)
  • Best for agencies reselling AI voiceFrom $49/mo · Per minute · Trial: 28-day money-back
  • Best for agencies and outbound campaignsFrom $49/mo · Per minute · Trial: Free trial
  • Lowest entry price per callFrom $14/mo · Per call · Trial: 7-day money-back
  • Best for done-for-you setup with a BAA includedFrom $109/mo · Per minute · Trial: 30-day money-back
  • Best for voice, SMS and chat on every planFrom $395/mo · Per call · Trial: 30-day money-back
  • Best for developers building their own voice agentFrom $0.07/min · Pay as you go ($0.07 to $0.31/min) · Trial: $10 free credits

Enterprise only

These sell to large companies by demo, with no small-business plan:

  • Enterprise brands onlyPricing not published · Trial: Demo only
  • Health systems onlyVolume-based (demo only) · Trial: Demo only
  • Enterprise contact centers onlyPricing not published · Trial: Demo only
  • Enterprise customer support onlyPricing not published · Trial: Demo only
  • Car dealerships onlyPricing not published · Trial: Demo only

Shut down or acquired

If you were using or considering one of these, you'll need a replacement:

  • Shut down Jul 2026Shut down July 25, 2026 (billing stopped June 25). Its website was still online on Oct 2, 2026 with no shutdown notice.
  • Exited auto market Sep 2026Exited the automotive market September 1, 2026; no longer sells AI receptionists. Now "Toma | Applied Research".
  • Acquired May 2026Acquired by Aircall on May 6, 2026. vogent.ai still allows sign-ups.
  • Acquired Sep 2026PayNearMe acquired Marr Labs' technology assets and hired key employees (announced September 9, 2026). Vox is no longer sold standalone.

How we picked

  • Every price is from the company's own pricing page, checked October 2, 2026, with the exact plan names, minutes and overage rates. Where a company's site contradicts itself, we say so on its card.
  • Ratings come from Trustpilot, G2, Capterra and the BBB, with review counts, so a 5.0 from 2 reviews doesn't look like a 4.8 from 2,000.
  • Our top 10 favors small-business fit: published prices, self-serve signup, a trial or free plan, works with your existing number, and track record.
  • Zinng is our product, and we put it first. Nobody paid to be included or ranked, and there are no affiliate links.

Frequently asked questions

What is the best AI receptionist for a small business?

It depends on your call volume and how you want to be billed. For most small businesses we recommend Zinng (our product): $49 a month for 300 minutes with call transfers, texting and 63 languages. Upfirst is the best per-call option for low volume, Smith.ai is best if you want live human backup, Phonely has the best free plan, and NextPhone is best for high volume with flat unlimited calls.

How much does an AI receptionist cost?

Most small-business AI receptionists cost $25 to $200 a month. For a business taking about 100 calls a month (roughly 300 minutes), the services we checked range from about $20 (SkipCalls, under a fair-use policy) to $395 (Recepta), with most landing between $49 and $150. Phone-system add-ons also require a per-user seat, and some charge setup fees.

Is there a free AI receptionist?

Yes. Phonely has a free plan with 100 minutes (about 50 calls) and one number, and Smith.ai's AI Receptionist has a free plan with 25 calls a month ($3 per extra call). Sona by Quo includes about 10 AI-answered calls a month free, but only with a paid Quo phone plan.

What is the cheapest AI receptionist?

SkipCalls is the cheapest we found at $19.99 a month (or $199 a year) for unlimited minutes under a fair-use policy, though it is a two-person company and not HIPAA compliant. Voksha starts at $14 a month for 15 calls, and Dialzara at $29 for 60 minutes. Zinng includes 300 minutes for $49.

Is per-minute or per-call pricing cheaper?

Per-call pricing (Upfirst, Smith.ai, Voksha) is cheaper if your calls are long, because a 10-minute call costs the same as a 1-minute call. Per-minute pricing (Zinng, Dialzara, Rosie) is cheaper if most calls are short questions, which is typical for small businesses. Goodcall bills per unique caller, which favors businesses with many repeat callers.

Can an AI receptionist use my existing business number?

Most can. Standalone AI receptionists like Zinng, Upfirst and Dialzara work by forwarding your existing number (all calls, after hours, or when you don't answer), or by porting it. AI agents built into phone systems, like Sona (Quo), CloudTalk, Nextiva XBert and Dialpad, require you to switch to that phone system.

All 40 AI receptionist reviews

Each review covers the company's real pricing, reviews and catches, and the best alternatives to it.

Sources: each company's pricing page, help center and terms, plus Trustpilot, G2, Capterra and the BBB, checked October 2, 2026. See each review for the exact pages. Looking for live, human answering services instead? See our best live answering services guide.

See how Zinng compares on your own calls

300 minutes for $49, call transfers and texting included, free setup help. 7-day free trial, no contract.

Get Started Free
Timothy Bramlett

Written by

Timothy Bramlett

Co-Founder & CEO, Zinng

Software engineer and entrepreneur building AI-powered communication tools that help businesses never miss a customer call.

View author profile