At a glance
$99/mo or $79 billed annually for 200 voice minutes plus chat and texts; extra minutes $0.25 in credits.
Mixed reviews, a burst of near-identical G2 reviews, and conflicting reports on whether the trial needs a card.
Zinng: $49 for 300 minutes, call transfers included, extra minutes in buckets from $25.
The short answer
My AI Front Desk, now branded Frontdesk AI, is an all-in-one AI front office: phone answering, web chat, two-way texting, email drafts and a built-in CRM on one $99-a-month plan ($79 billed annually) with 200 voice minutes. Its reviews are mixed, and extra minutes cost $0.25 each in credits.
If phone answering is what you mainly need, Zinng costs $49 a month for 300 minutes. Below are its verified prices, what reviews say, and the My AI Front Desk alternatives worth comparing.
My AI Front Desk pricing and reviews (checked October 2026)
The company, AI Front Desk, Inc., is based in New York City and says it's backed by early investors in DoorDash and Gusto. Setup takes about 5 minutes, it answers in 20+ languages, and it lets you keep your number.
My AI Front Desk (Frontdesk AI)
Best for an all-in-one front office
All-in-one AI front office (now branded Frontdesk AI): phone, web chat, two-way texting, email drafts and a built-in CRM on one plan.
"The AI receptionist has been a huge help for managing incoming calls. It answers quickly, handles customer questions, qualifies leads, and can book appointments"
"I signed up for the 7-day trial, which required a credit card. During the trial period I emailed support several times with questions but did not receive a response. On day 8, I was charged $299."
Checked October 2, 2026 on myaifrontdesk.com. Prices change; confirm before you buy.
How the credits work: once you use your included 200 minutes, overage comes out of credits worth $0.01 each. A voice minute costs 25 credits ($0.25), a text 4 credits and a chatbot conversation 5. Auto-reload adds $10 for 1,000 credits.
Reviews are mixed. It rates 3.5 on Trustpilot from 18 reviews and 2.0 on Capterra from a single review. It shows 4.9 on G2 from 26 reviews, but its six newest G2 reviews all arrived between September 10 and 13, 2026, from founders and CEOs in very similar wording, so weigh them carefully. One Trustpilot reviewer says the free trial required a card and charged $299 on day 8, while the pricing page says no card is needed.
Smith.ai vs My AI Front Desk
- What you get: My AI Front Desk covers phone, chat, texting, email and a CRM. Smith.ai's AI Receptionist focuses on calls, with live human agents available as backup.
- Pricing model: My AI Front Desk is a flat $99 a month with 200 voice minutes plus credits. Smith.ai bills per call: free for 25 calls, Pro from $150 for 75, plus $3 whenever a live agent steps in.
- Reviews: Smith.ai has far more reviews (4.4 on Trustpilot from 374, 4.8 on G2 for the AI Receptionist) but a BBB F rating. My AI Front Desk's reviews are fewer and mixed.
My AI Front Desk vs the alternatives: comparison table
Entry plans side by side. Scroll sideways on a phone to see every column.
| Service | Starts at | Includes | Billing | Setup | Free trial |
|---|---|---|---|---|---|
| My AI Front Desk (Frontdesk AI) | $99/mo | 200 minutes | Per minute (credits) | Self-serve | 7 days |
| Zinng | $49/mo | 300 minutes | Per minute + extra-minute buckets ($25 for 150) | Self-serve + free help | 7 days |
| Smith.ai AI Receptionist | Free | 25 calls | Per call | Self-serve + help | Free plan (25 calls) |
| Allo | $64/mo | See card | Per seat + AI agent | Self-serve | 7 days (card required) |
| Upfirst | $24.95/mo | 30 calls | Per call | Self-serve + help | 14 days, no card |
| Rosie | $49/mo | 250 minutes | Minute plans (auto-upgrade) | Self-serve | 7 days |
| Goodcall | $79/mo | 100 unique callers | Per unique caller | Self-serve | Not published |
| NextPhone | $199/mo | Unlimited calls | Flat rate, unlimited calls | Self-serve + help | 7 days (Pro) |
| Dialzara | $29/mo | 60 minutes | Per minute | Self-serve | 7 days |
The best My AI Front Desk alternatives
1. Zinng: more minutes for phone-first businesses
Zinng is phone-first and costs half as much to start:
- $49 for 300 minutes versus $99 for 200, with call transfers on every plan.
- Extra minutes in buckets (150 for $25, about $0.17 a minute) instead of $0.25-a-minute credits.
- Two-way texting from your business number and a website chat widget, plus every call recorded and transcribed.
- Live calendar booking on the $99 Pro plan, and free setup help for every customer.
Zinng plans: $49 (300 minutes), $99 (700), $149 (1,000) and $249 (2,000), all with a 7-day free trial and no contract.
Smith.ai AI Receptionist
Best for AI with live human backup
Per-call AI receptionist with a free tier; calls can be escalated to Smith.ai's live agents for $3 extra. Native Clio integration.
"I do appreciate that our calls get answered 24/7. Occasional missed calls generally go to a voicemail."
"They required a upfront payment at $2500 for a six month contract... we requested to cancel our contract... because the account is on a long-term plan, our policy does not allow..."
Checked October 2, 2026 on smith.ai. Prices change; confirm before you buy.
Allo
Best if you also need a new phone system
Business phone system with an AI receptionist add-on, native CRM sync and free porting. You pay for a phone seat plus the AI agent.
"I have not only a AI power dialer but an AI receptionist. I can't say enough about the AI receptionist. Very easy to set up, can handle questions and also book appointments."
"after cancelling my contract with them they continue to take out money and will not refund or respond"
Checked October 2, 2026 on withallo.com. Prices change; confirm before you buy.
Upfirst
Best for every feature on every plan
Per-call AI receptionist with transfers, live booking, texting and 35+ languages on every plan, plus a free onboarding call.
"What I like best about Upfirst is their customer support and their willingness to keep improving the platform."
"It's not as personal as having a live receptionist, but it does what we need for now"
Checked October 2, 2026 on upfirst.ai. Prices change; confirm before you buy.
Rosie
Best for quick self-serve setup
Self-serve AI receptionist trained from your Google Business Profile and website. Live booking and transfers start on the $149 Scale plan.
"Rosie is the best AI answering service I've tried... I called the trial number and was surprised how well it answered queries about my business (Transistor), even questions it wasn't trained on."
Checked October 2, 2026 on heyrosie.com. Prices change; confirm before you buy.
Goodcall
Best for customizable call flows
Self-serve AI phone agent with a call-flow builder, billed per unique caller with unlimited minutes. US only.
"Their on time Customer Services Their numerios Features best part it is easy to use"
"Service started out at $59 then no notice moved in $99 a month and then this last month they now they are charging me $130 a month with no notice."
Checked October 2, 2026 on goodcall.com. Prices change; confirm before you buy.
NextPhone
Best for unlimited calls with no overage
AI receptionist with unlimited calls and no per-minute or overage fees from $199/month; done-for-you setup from $299.
Checked October 2, 2026 on getnextphone.com. Prices change; confirm before you buy.
Dialzara
Best for the lowest entry price
Per-minute AI receptionist from $29/month for 60 minutes; warm transfers, calendar sync and Spanish start on the $99 plan.
"Working with Adam and his AI phone system has honestly been one of the most impressive experiences we've had integrating technology into our real estate business."
"Customer service is terrible. Trying to even get a response is really hard."
Checked October 2, 2026 on dialzara.com. Prices change; confirm before you buy.
Frequently asked questions
How much does My AI Front Desk cost?
My AI Front Desk (now branded Frontdesk AI) costs $99 a month, or $79 a month billed annually, for its Business-in-a-Box plan. That includes 200 voice minutes, 100 chatbot conversations and 400 texts a month. Extra usage is paid in credits worth $0.01 each, with a voice minute costing 25 credits ($0.25).
Is My AI Front Desk now called Frontdesk AI?
Yes. The site now brands the product as Frontdesk AI (the company is AI Front Desk, Inc., based in New York City).
Smith.ai vs My AI Front Desk: which is better?
They suit different needs. My AI Front Desk is an all-in-one AI front office (phone, web chat, texting, email and a CRM) for a flat $99 a month with 200 voice minutes. Smith.ai's AI Receptionist bills per call (free for 25 calls, Pro from $150 for 75) and can hand calls to live human agents for $3 extra.
What is the best My AI Front Desk alternative?
If phone answering is your main need, Zinng is a strong alternative at $49 a month for 300 minutes, compared with My AI Front Desk's $99 for 200, with call transfers included and extra minutes in buckets from $25.
Sources: myaifrontdesk.com/pricing and about page, Trustpilot, G2 and Capterra, checked October 2, 2026. No affiliate links. Compare more on our AI receptionist alternatives page.
