At a glance
Not published. Volume-based pricing, sold by demo to health systems.
Built for large organizations: white-glove onboarding and a 2-3 week pilot.
Zinng: start today at $49 for 300 minutes, call transfers included, 7-day free trial.
The short answer
Sully.ai builds AI agents for healthcare (a receptionist, a scribe and more) that write straight into the EHR. It's sold to health systems by demo, priced by volume, and rolled out over a pilot of a few weeks.
If you run a smaller practice and mainly need every call answered, Zinng starts at $49 a month for 300 minutes with a 7-day free trial and no sales process.
What Sully.ai offers (checked October 2026)
- Pricing: not published. The receptionist page says "Volume-based," and the pricing URL redirects to the homepage.
- Setup: white-glove onboarding over weeks; about 2 to 3 weeks to pilot.
- Receptionist features: instant transfer to staff, messages by SMS, email or phone, scheduling with write-back into the EHR, and multilingual calls with live language switching.
- Integrations: major EHR systems including Epic, Cerner, MEDITECH, athenahealth, NextGen and AdvancedMD.
- Compliance: HIPAA with a signed BAA; SOC 2 Type II and ISO 27001 on request; HITRUST listed.
Sully.ai was founded in 2023 by Ahmed Omar and has raised about $30.5M (PitchBook). Sources disagree on its headquarters (San Francisco, Mountain View or Santa Clara). We found no reviews of the receptionist on Trustpilot, G2 or Capterra; the BBB rates it A+.
Sully.ai
Health systems only
AI agents for healthcare (receptionist, scribe and more) that write back into the EHR, sold to health systems by demo with volume-based pricing and a pilot of a few weeks.
Checked October 2, 2026 on sully.ai (no public pricing). Prices change; confirm before you buy.
Self-serve alternatives compared
Entry plans side by side. Scroll sideways on a phone to see every column.
| Service | Starts at | Includes | Billing | Setup | Free trial |
|---|---|---|---|---|---|
| Sully.ai | Not published | See card | Volume-based (demo only) | Done for you | Demo only |
| Zinng | $49/mo | 300 minutes | Per minute + extra-minute buckets ($25 for 150) | Self-serve + free help | 7 days |
| Goodcall | $79/mo | 100 unique callers | Per unique caller | Self-serve | Not published |
| Smith.ai AI Receptionist | Free | 25 calls | Per call | Self-serve + help | Free plan (25 calls) |
| Upfirst | $24.95/mo | 30 calls | Per call | Self-serve + help | 14 days, no card |
| Rosie | $49/mo | 250 minutes | Minute plans (auto-upgrade) | Self-serve | 7 days |
| Dialzara | $29/mo | 60 minutes | Per minute | Self-serve | 7 days |
| Phonely | Free | 100 minutes | Per minute | Self-serve | Free plan |
| NextPhone | $199/mo | Unlimited calls | Flat rate, unlimited calls | Self-serve + help | 7 days (Pro) |
The best Sully.ai alternatives for smaller practices
1. Zinng: answer every call, starting today
Zinng covers the phones without a pilot or sales cycle:
- $49 for 300 minutes or $99 for 700, with call transfers to your front desk on every plan.
- Extra minutes in buckets: 150 for $25, 300 for $50, 600 for $100 or 1,200 for $200.
- Live calendar booking on the $99 Pro plan (Google Calendar, Outlook, Cal.com, Calendly).
- 63 languages and dialects, two-way texting and a website chat widget, with every call recorded and transcribed.
- Free setup help. Keep your number by forwarding or porting it.
Zinng plans: $49 (300 minutes), $99 (700), $149 (1,000) and $249 (2,000), all with a 7-day free trial and no contract.
Goodcall
Best for customizable call flows
Self-serve AI phone agent with a call-flow builder, billed per unique caller with unlimited minutes. US only.
"Their on time Customer Services Their numerios Features best part it is easy to use"
"Service started out at $59 then no notice moved in $99 a month and then this last month they now they are charging me $130 a month with no notice."
Checked October 2, 2026 on goodcall.com. Prices change; confirm before you buy.
Smith.ai AI Receptionist
Best for AI with live human backup
Per-call AI receptionist with a free tier; calls can be escalated to Smith.ai's live agents for $3 extra. Native Clio integration.
"I do appreciate that our calls get answered 24/7. Occasional missed calls generally go to a voicemail."
"They required a upfront payment at $2500 for a six month contract... we requested to cancel our contract... because the account is on a long-term plan, our policy does not allow..."
Checked October 2, 2026 on smith.ai. Prices change; confirm before you buy.
Upfirst
Best for every feature on every plan
Per-call AI receptionist with transfers, live booking, texting and 35+ languages on every plan, plus a free onboarding call.
"What I like best about Upfirst is their customer support and their willingness to keep improving the platform."
"It's not as personal as having a live receptionist, but it does what we need for now"
Checked October 2, 2026 on upfirst.ai. Prices change; confirm before you buy.
Rosie
Best for quick self-serve setup
Self-serve AI receptionist trained from your Google Business Profile and website. Live booking and transfers start on the $149 Scale plan.
"Rosie is the best AI answering service I've tried... I called the trial number and was surprised how well it answered queries about my business (Transistor), even questions it wasn't trained on."
Checked October 2, 2026 on heyrosie.com. Prices change; confirm before you buy.
Dialzara
Best for the lowest entry price
Per-minute AI receptionist from $29/month for 60 minutes; warm transfers, calendar sync and Spanish start on the $99 plan.
"Working with Adam and his AI phone system has honestly been one of the most impressive experiences we've had integrating technology into our real estate business."
"Customer service is terrible. Trying to even get a response is really hard."
Checked October 2, 2026 on dialzara.com. Prices change; confirm before you buy.
Phonely
Best free plan to try
Per-minute AI phone agent with a free plan (100 minutes), unlimited simultaneous calls and 50+ languages; Y Combinator-backed.
Checked October 2, 2026 on phonely.ai. Prices change; confirm before you buy.
NextPhone
Best for unlimited calls with no overage
AI receptionist with unlimited calls and no per-minute or overage fees from $199/month; done-for-you setup from $299.
Checked October 2, 2026 on getnextphone.com. Prices change; confirm before you buy.
Frequently asked questions
How much does Sully.ai cost?
Sully.ai doesn't publish pricing. Its receptionist page describes the cost as volume-based, its pricing URL redirects to the homepage, and the only way to buy is to book a demo. A pilot typically takes about 2 to 3 weeks.
Is Sully.ai HIPAA compliant?
Yes. Sully.ai says it is HIPAA compliant and will sign a Business Associate Agreement, and that SOC 2 Type II and ISO 27001 attestations are available on request. Its homepage also lists HITRUST.
Who is Sully.ai for?
Sully.ai targets health systems and larger medical groups. Its agents write back into EHR and practice-management systems, with white-glove onboarding measured in weeks rather than minutes.
What is a Sully.ai alternative for a small practice?
Smaller practices that mainly need every call answered, questions handled and urgent calls transferred can use a self-serve AI receptionist. Zinng costs $49 a month for 300 minutes, with call transfers on every plan, two-way texting, 63 languages and a 7-day free trial.
Sources: Sully.ai receptionist page, Sully's integrations and HIPAA help pages, Y Combinator, PitchBook and the BBB, checked October 2, 2026. No affiliate links. Compare more on our AI receptionist alternatives page.
