At a glance
$99/mo for 50 conversations, then $1.99 each. Spam and hang-ups are free. No card to try.
Built for Shopify order and returns calls only; no published appointment booking.
Zinng: $49 for 300 minutes for any business, call transfers included, booking on Pro.
The short answer
Ringly.io is AI phone support built for Shopify stores. It answers "where's my order?", tracking and returns calls by looking them up in Shopify and your helpdesk. For that job it's a focused, well-priced tool.
For any other kind of business (clinics, contractors, salons, agencies, law offices) you want a general AI receptionist that answers questions, takes messages, transfers calls and books appointments. Zinng does that for $49 a month for 300 minutes.
Ringly.io pricing and reviews (checked October 2026)
Ringly.io has one plan and bills per conversation, not per minute:
- $99 a month minimum, covering your first 50 conversations.
- $1.99 per conversation after that. At 100 calls a month (about 80 billable), Ringly says you'll pay about $159.
- Free calls: spam, hang-ups, wrong numbers and callers who just want a human.
- Guarantee: it resolves 65% of your support calls or that month is free, plus a 30-day money-back guarantee.
You can try it free without a card and add one when you switch it on. Most brands go live in under an hour after connecting Shopify and a helpdesk like Gorgias or Zendesk. Use your existing number by forwarding it, connect your own Twilio number, or buy one in Ringly. It speaks 40 languages and can text a caller a tracking link mid-call.
Ringly.io
Shopify stores only
AI phone support for Shopify brands: order status, returns and tracking. $99/month covers 50 conversations, then $1.99 each; spam and hang-ups are free.
"Awesome app. Customers trust your store more, helps with customer service, realistic voice and it even sells your products to customers during the call."
"There was initial issues with cancelling on their service but after expressing my concerns they tell me they are fixing the UI to tell more clearly when you're cancelled. The call quality was OK, but I decided to use something else."
Checked October 2, 2026 on ringly.io. Prices change; confirm before you buy.
Reviews: Ringly is new (founded in 2024 in Rotterdam by two founders), so there are only a handful: 4.8 on G2 from 2 reviews and 4.6 on the Shopify App Store from 3. There's no Trustpilot or BBB profile yet.
Who Ringly.io is (and isn't) for
- Good fit: a Shopify store whose calls are mostly order status, shipping and returns, especially one already using Gorgias or Zendesk.
- Poor fit: service businesses. Ringly doesn't publish appointment booking, and its value comes from Shopify order data you won't have.
- Mixed stores: if your calls are mostly product questions, wholesale inquiries or showroom visits rather than order lookups, a general receptionist may cost less per call.
Ringly.io vs general AI receptionists
Entry plans side by side. Scroll sideways on a phone to see every column.
| Service | Starts at | Includes | Billing | Setup | Free trial |
|---|---|---|---|---|---|
| Ringly.io | $99/mo | 50 conversations | Per conversation ($99 minimum) | Self-serve | Free to try, no card |
| Zinng | $49/mo | 300 minutes | Per minute + extra-minute buckets ($25 for 150) | Self-serve + free help | 7 days |
| Upfirst | $24.95/mo | 30 calls | Per call | Self-serve + help | 14 days, no card |
| Rosie | $49/mo | 250 minutes | Minute plans (auto-upgrade) | Self-serve | 7 days |
| Dialzara | $29/mo | 60 minutes | Per minute | Self-serve | 7 days |
| Phonely | Free | 100 minutes | Per minute | Self-serve | Free plan |
| Smith.ai AI Receptionist | Free | 25 calls | Per call | Self-serve + help | Free plan (25 calls) |
| Goodcall | $79/mo | 100 unique callers | Per unique caller | Self-serve | Not published |
| NextPhone | $199/mo | Unlimited calls | Flat rate, unlimited calls | Self-serve + help | 7 days (Pro) |
The best Ringly.io alternatives
1. Zinng: an AI receptionist for any business
Zinng answers every call, handles common questions from what you teach it, and sends you the details:
- $49 for 300 minutes or $99 for 700, with call transfers on every plan.
- Extra minutes in buckets: 150 for $25, 300 for $50, 600 for $100 or 1,200 for $200.
- Live calendar booking on the $99 Pro plan (Google Calendar, Outlook, Cal.com, Calendly).
- Two-way texting, a website chat widget and 63 languages, with every call recorded and transcribed.
- Free setup help for every customer. Keep your number by forwarding or porting it.
Zinng plans: $49 (300 minutes), $99 (700), $149 (1,000) and $249 (2,000), all with a 7-day free trial and no contract.
Upfirst
Best for every feature on every plan
Per-call AI receptionist with transfers, live booking, texting and 35+ languages on every plan, plus a free onboarding call.
"What I like best about Upfirst is their customer support and their willingness to keep improving the platform."
"It's not as personal as having a live receptionist, but it does what we need for now"
Checked October 2, 2026 on upfirst.ai. Prices change; confirm before you buy.
Rosie
Best for quick self-serve setup
Self-serve AI receptionist trained from your Google Business Profile and website. Live booking and transfers start on the $149 Scale plan.
"Rosie is the best AI answering service I've tried... I called the trial number and was surprised how well it answered queries about my business (Transistor), even questions it wasn't trained on."
Checked October 2, 2026 on heyrosie.com. Prices change; confirm before you buy.
Dialzara
Best for the lowest entry price
Per-minute AI receptionist from $29/month for 60 minutes; warm transfers, calendar sync and Spanish start on the $99 plan.
"Working with Adam and his AI phone system has honestly been one of the most impressive experiences we've had integrating technology into our real estate business."
"Customer service is terrible. Trying to even get a response is really hard."
Checked October 2, 2026 on dialzara.com. Prices change; confirm before you buy.
Phonely
Best free plan to try
Per-minute AI phone agent with a free plan (100 minutes), unlimited simultaneous calls and 50+ languages; Y Combinator-backed.
Checked October 2, 2026 on phonely.ai. Prices change; confirm before you buy.
Smith.ai AI Receptionist
Best for AI with live human backup
Per-call AI receptionist with a free tier; calls can be escalated to Smith.ai's live agents for $3 extra. Native Clio integration.
"I do appreciate that our calls get answered 24/7. Occasional missed calls generally go to a voicemail."
"They required a upfront payment at $2500 for a six month contract... we requested to cancel our contract... because the account is on a long-term plan, our policy does not allow..."
Checked October 2, 2026 on smith.ai. Prices change; confirm before you buy.
Goodcall
Best for customizable call flows
Self-serve AI phone agent with a call-flow builder, billed per unique caller with unlimited minutes. US only.
"Their on time Customer Services Their numerios Features best part it is easy to use"
"Service started out at $59 then no notice moved in $99 a month and then this last month they now they are charging me $130 a month with no notice."
Checked October 2, 2026 on goodcall.com. Prices change; confirm before you buy.
NextPhone
Best for unlimited calls with no overage
AI receptionist with unlimited calls and no per-minute or overage fees from $199/month; done-for-you setup from $299.
Checked October 2, 2026 on getnextphone.com. Prices change; confirm before you buy.
Frequently asked questions
How much does Ringly.io cost?
Ringly.io has one plan: $99 a month covers your first 50 phone conversations, and each conversation after that is $1.99. Spam, hang-ups, wrong numbers and callers who only want a human are free. Ringly says 100 calls a month (about 80 billable conversations) costs about $159. It is month to month, and you can try it free without a credit card.
Does Ringly.io work for businesses that aren't on Shopify?
Ringly.io is built for Shopify brands: it looks up orders, tracking and returns through Shopify and helpdesks like Gorgias and Zendesk. It does not publish appointment booking. Service businesses that need calls answered, questions handled and appointments booked are better served by a general AI receptionist.
Is Ringly.io billed per minute?
No. Ringly.io bills per conversation, so a two-minute call and a nine-minute call cost the same. It also guarantees it will resolve 65% of your support calls or you don't pay for that month.
What is the best Ringly.io alternative?
For businesses that aren't Shopify stores, Zinng costs $49 a month for 300 minutes with call transfers, two-way texting and a website chat widget, plus live calendar booking on the $99 plan. If most of your calls are order-status questions for a Shopify store, Ringly.io's native order lookups are its real advantage.
Sources: ringly.io/pricing, Ringly's FAQ and integrations pages, the Shopify App Store and G2, checked October 2, 2026. No affiliate links. Compare more on our AI receptionist alternatives page.
