At a glance
$99/mo for 200 AI minutes plus a CloudTalk seat from $25, so about $124 to $133 for one user.
CloudTalk must be your phone system, and live booking needs the pricier AI Specialist tier.
Zinng: works with any phone, $49 for 300 minutes, call transfers on every plan.
The short answer
CloudTalk is a well-reviewed cloud phone system for sales and support teams, and its AI receptionist is an add-on: $99 a month for 200 minutes, on top of a CloudTalk seat. For one user that's about $124 to $133 a month, and live booking needs a pricier AI tier.
If you'd rather keep your current phone setup, Zinng works with any phone and costs $49 a month for 300 minutes.
CloudTalk AI pricing (checked October 2026)
- Phone seat (required): Starter $25 per user billed annually ($34 monthly), Essential $29 ($39), Expert $49 ($69, minimum 3 users). Unlimited US and Canada calling on every plan; CRM integrations start at Essential.
- AI Voice Agents add-on: from $99 a month for 200 minutes, with volume discounts. CloudTalk's FAQ puts the effective rate around $0.35 to $0.50 a minute, and a CloudTalk blog cites $0.50 overage.
- One user, all in: about $124 a month (seat billed annually) or $133 (monthly) for 200 AI minutes.
CloudTalk's own AI pricing page also shows a euro table (a free tier with 50 minutes and a EUR 349 "AI Specialist" tier with 1,000 minutes) that doesn't match the $99 card, so confirm with sales. The 14-day trial includes 50 AI minutes and needs no card.
CloudTalk AI Voice Agents
Best if you already use CloudTalk
CloudTalk's AI receptionist add-on: $99/month for 200 minutes on top of a CloudTalk phone seat from $25/user, then about $0.50 per minute. Live booking needs the pricier AI Specialist.
"Staff are very attentive + insightful. Getting set up was extremely simple and every package was presented in a transparent manner would definitely recommend!"
"Once you won't up and port your number in, many parts of this service don't work, and good luck getting any help. Over an hour wait on their 'customer service' chat, and they refuse to do a simple video call to help you."
Checked October 2, 2026 on cloudtalk.io. Prices change; confirm before you buy.
Ratings above are for CloudTalk as a whole: 4.1 on Trustpilot (844 reviews), 4.4 on G2 (1,935) and 4.4 on Capterra (271). CloudTalk was founded in Bratislava in 2016 and raised a $28M Series B in 2024.
What to know first
- CloudTalk must be your phone system. The AI agent is an add-on to a CloudTalk subscription; you port your number in or get a new one.
- Live booking costs more. The basic AI Receptionist takes messages and transfers calls; calendar sync and rescheduling are on AI Specialist, and appointment scheduling via SMS links is listed as coming soon.
- Language counts vary: 70+ on the pricing page, 60+ on the AI page.
- Built for teams. CloudTalk's strengths (95+ CRM and helpdesk integrations, WhatsApp, numbers in 160+ countries) matter most for sales and support teams, less for a small office.
CloudTalk vs the alternatives: comparison table
Entry plans side by side. Scroll sideways on a phone to see every column.
| Service | Starts at | Includes | Billing | Setup | Free trial |
|---|---|---|---|---|---|
| CloudTalk AI Voice Agents | $133/mo | 200 minutes | Per minute | Self-serve | 14 days (no card) |
| Zinng | $49/mo | 300 minutes | Per minute + extra-minute buckets ($25 for 150) | Self-serve + free help | 7 days |
| RingCentral AI Receptionist (AIR) | $49/mo | 100 minutes | Per minute | Self-serve | 14 days |
| Nextiva XBert | $122/mo | 100 interactions | Per interaction ($0.99 after 100) | Self-serve + help | 30-day money-back |
| Sona by Quo (formerly OpenPhone) | $28/mo | 10 calls | Per call | Self-serve | 7 days (paid Quo plan) |
| Upfirst | $24.95/mo | 30 calls | Per call | Self-serve + help | 14 days, no card |
| Rosie | $49/mo | 250 minutes | Minute plans (auto-upgrade) | Self-serve | 7 days |
| Dialzara | $29/mo | 60 minutes | Per minute | Self-serve | 7 days |
| Goodcall | $79/mo | 100 unique callers | Per unique caller | Self-serve | Not published |
The best CloudTalk AI alternatives
1. Zinng: no phone system switch required
Zinng answers calls on the phone you already have:
- $49 for 300 minutes or $99 for 700, with call transfers on every plan, no seat required.
- Live calendar booking on the $99 Pro plan (Google Calendar, Outlook, Cal.com, Calendly).
- Two-way texting, a website chat widget and 63 languages, with every call recorded and transcribed.
- Extra minutes in buckets: 150 for $25, 300 for $50, 600 for $100 or 1,200 for $200.
- Free setup help. Keep your number by forwarding or porting it.
Zinng plans: $49 (300 minutes), $99 (700), $149 (1,000) and $249 (2,000), all with a 7-day free trial and no contract.
RingCentral AI Receptionist (AIR)
Best if you already use RingCentral
RingCentral's AI receptionist, sold standalone from $49/month for 100 minutes or as a $39 add-on to a RingEX phone seat. Extra minutes cost $0.50.
"Mikey yesterday provided us with Customer Service of the utmost Excellence when we had an urgent need with one of our self-storage locations"
"A word of advice: DO NOT USE THIS SERVICE. You may get a working number, but when you actually need customer service or help resolving an issue, good luck. I have been trying to cancel my service for over a year"
Checked October 2, 2026 on ringcentral.com. Prices change; confirm before you buy.
Nextiva XBert
Best if you already use Nextiva
Nextiva's AI receptionist add-on: $99/month for 100 interactions, then $0.99 each, on top of a Nextiva phone seat from $15/user (12-month term) or $23 monthly.
"I recently started using Nextiva with my team, and so far, I'm really happy with it. It's easy to set up, calls are clear, and everything feels straightforward to use."
"It has been over a month, and my phone numbers still have not been ported to Nextiva. Because of the poor onboarding support I have received, they have not even been able to begin the porting process."
Checked October 2, 2026 on nextiva.com. Prices change; confirm before you buy.
Sona by Quo (formerly OpenPhone)
Best if you already use Quo (OpenPhone)
Quo's built-in AI agent, about 10 calls a month free on any Quo plan, then paid tiers from $25 for 40 calls. It only works inside Quo, with a Quo seat from $28/month ($19 billed yearly).
"Our recent support request was prompt, knowledgeable, and addressed all of our issues. Pleased with the support Quo has provided us."
"I ported my primary business number over and now I cannot sent text messages to most of my clients. Customer service includes AI chatbots who are useless, and if you want to actually talk to a human being you'd need to upgrade to the "Scale" plan."
Checked October 9, 2026 on quo.com. Prices change; confirm before you buy.
Upfirst
Best for every feature on every plan
Per-call AI receptionist with transfers, live booking, texting and 35+ languages on every plan, plus a free onboarding call.
"What I like best about Upfirst is their customer support and their willingness to keep improving the platform."
"It's not as personal as having a live receptionist, but it does what we need for now"
Checked October 2, 2026 on upfirst.ai. Prices change; confirm before you buy.
Rosie
Best for quick self-serve setup
Self-serve AI receptionist trained from your Google Business Profile and website. Live booking and transfers start on the $149 Scale plan.
"Rosie is the best AI answering service I've tried... I called the trial number and was surprised how well it answered queries about my business (Transistor), even questions it wasn't trained on."
Checked October 2, 2026 on heyrosie.com. Prices change; confirm before you buy.
Dialzara
Best for the lowest entry price
Per-minute AI receptionist from $29/month for 60 minutes; warm transfers, calendar sync and Spanish start on the $99 plan.
"Working with Adam and his AI phone system has honestly been one of the most impressive experiences we've had integrating technology into our real estate business."
"Customer service is terrible. Trying to even get a response is really hard."
Checked October 2, 2026 on dialzara.com. Prices change; confirm before you buy.
Goodcall
Best for customizable call flows
Self-serve AI phone agent with a call-flow builder, billed per unique caller with unlimited minutes. US only.
"Their on time Customer Services Their numerios Features best part it is easy to use"
"Service started out at $59 then no notice moved in $99 a month and then this last month they now they are charging me $130 a month with no notice."
Checked October 2, 2026 on goodcall.com. Prices change; confirm before you buy.
Frequently asked questions
How much does CloudTalk's AI receptionist cost?
CloudTalk's AI Voice Agents start at $99 a month for 200 minutes, and they're an add-on to a CloudTalk phone plan that starts at $25 per user per month billed annually ($34 monthly). For one user that's about $124 to $133 a month, with extra AI minutes around $0.50 each. Live calendar booking is on the higher AI Specialist tier.
Can I use CloudTalk's AI agent without CloudTalk?
No. CloudTalk describes the AI voice agent as an add-on to its base platform subscription, so you need to use CloudTalk as your phone system (it offers numbers in 160+ countries and number porting).
Does CloudTalk have a free trial?
Yes. CloudTalk offers a 14-day trial with 50 AI Voice Agent minutes and no card required.
What is the best CloudTalk AI alternative?
If you don't want to switch phone systems, Zinng works with any phone: $49 a month for 300 minutes with call transfers, two-way texting and 63 languages on every plan, and live calendar booking on the $99 plan. It has a 7-day free trial.
Sources: cloudtalk.io/pricing, CloudTalk AI voice agent pricing, CloudTalk's blog, Trustpilot, G2 and Capterra, checked October 2, 2026. No affiliate links. Compare more on our AI receptionist alternatives page.
