Verizon call forwarding uses three short codes: *72 to forward every call, *71 to forward only the calls you miss, and *73 to turn it off. You type them into your phone's dialer like a phone number.
Here's how each one works on a Verizon cell phone and a Verizon landline, how to turn forwarding off, what it costs, and what to do when a code doesn't go through.
Verizon call forwarding: the quick answer
| What you want | Dial this |
|---|---|
| Forward every call | *72 + 10-digit number |
| Forward only calls you don't answer (or when you're busy) | *71 + 10-digit number |
| Turn forwarding off | *73 |
Press Call after each code and wait for the confirmation tone or message before hanging up.
Verizon wireless call forwarding codes
On a Verizon cell phone, open the dialer and type the code followed by the number you want calls to go to. For example:
With *72, your phone won't ring at all; every call goes straight to the other number. Use it when you're away and want someone else to take over completely.
Verizon conditional call forwarding (*71)
Conditional call forwarding means your phone rings first, and the call only moves on if you don't pick up. On Verizon, a single code covers both cases: *71 forwards calls you don't answer and calls that come in while you're on another call.
Verizon rings your phone about three or four times before forwarding, and that ring count can't be changed with a dial code. To turn it off, dial *73.
Verizon call forwarding on iPhone and Android
The dial codes work the same on any phone. On a Verizon iPhone, the Settings > Phone menu may not show a Call Forwarding option like it does on some other carriers, so the codes are the most reliable method.
On Android, open the Phone app, then Settings > Calls > Call forwarding if your phone shows it. If it doesn't, use *72 or *71 from the dialer.
Verizon landline call forwarding (Fios home phone)
On a Verizon home or office landline, pick up the handset, wait for the dial tone, then dial *72 and the number. On some lines you dial *72, wait for a second dial tone, then dial the number.
Want the landline to ring first and only forward the calls you miss? On a landline that's "Call Forward No Answer," which Verizon sets on your account rather than with a dial code. Call Verizon and ask them to point it at your number. To turn off *72 forwarding, pick up and dial *73.
How to turn off call forwarding on Verizon
- Cell phone: dial *73 and press Call. It turns off both *72 and *71 forwarding.
- Landline: pick up the handset and dial *73, then listen for the confirmation tone.
- Can't get it to turn off? Contact Verizon support, which can check and clear forwarding on your account.
Verizon call forwarding without your phone
Lost your phone, or need to forward calls while it's broken? The dial codes need the phone itself, but Verizon support can help set or change forwarding on your account. Check the My Verizon app or Verizon's support pages for the options on your plan.
Does Verizon charge for call forwarding?
According to Verizon's Call Forwarding FAQs, there's no monthly fee for call forwarding on most plans. If your plan doesn't include unlimited minutes, forwarded calls are billed according to your plan, and a fee may apply on some older plans.
Verizon call forwarding not working?
- Turn off Wi-Fi calling and try again over the Verizon cellular network.
- Use all 10 digits of the number you're forwarding to.
- Wait for the confirmation tone or message before hanging up.
- Conditional forwarding still not working? Dial *73 to clear everything, then set *71 again.
- Still stuck? Contact Verizon support and ask them to check that call forwarding is enabled on your line.
Verizon call forwarding for businesses
For a business, the best setup is usually conditional forwarding with *71: your phone rings first, and only the calls you miss move on. That's how you stop losing customers to voicemail while you're on a job.
Forward those calls to Zinng, and an AI receptionist answers them 24/7, books appointments, and can transfer urgent callers back to you. Our Verizon to Zinng doc fills in the exact codes with your Zinng number. On another carrier? See our AT&T and T-Mobile guides, or our free call forwarding codes tool.
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- Verizon: Call Forwarding FAQs (checked October 2026).
- Zinng: How to forward your Verizon number to Zinng, with codes tested on Verizon lines.
Frequently asked questions
What is the Verizon call forwarding code?
Dial *72 plus the 10-digit number to forward every call. Dial *71 plus the number to forward only calls you don't answer or when you're busy. Dial *73 to turn forwarding off.
How do I turn off call forwarding on Verizon?
Dial *73 and press Call. On a landline, pick up the handset, dial *73, and wait for the confirmation tone.
Does Verizon have conditional call forwarding?
Yes. On Verizon wireless, *71 forwards calls you don't answer and calls that arrive while you're busy. Your phone rings about three or four times first.
Does Verizon charge for call forwarding?
Verizon says there's no monthly fee on most plans. Without unlimited minutes, forwarded calls use your plan's minutes, and some older plans may have a fee.
Why is my Verizon call forwarding not working?
Turn off Wi-Fi calling, dial all 10 digits, and wait for the confirmation. If conditional forwarding still fails, dial *73 to clear it, set *71 again, or ask Verizon support to check your line.
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About the Author
Timothy Bramlett
Co-Founder & CEO, Zinng
Timothy Bramlett is an American entrepreneur, software engineer, and product strategist. He is the founder of Zinng, an AI-powered phone agent platform that helps businesses never miss a customer call with intelligent call handling, real-time transcripts, and instant summaries.