Billing, plans and minutes
Understand plans, minutes and payments.
This section explains how Zinng plans, voice minutes and referrals work, and how to manage your subscription.
Where to find billing in the app
Section titled “Where to find billing in the app”Open Team in the left menu. It holds Subscription (open your Subscription page) and Usage (open your Usage page). Refer & Earn has its own entry in the left menu.
Start here
Section titled “Start here”- The Subscription page: plans, upgrades, extra minutes and extra agents.
- Plans compared: what each plan includes.
- How minutes work: where your voice minutes come from and how they are used.
- What happens when you run out of minutes: what your agents do and how to fix it.
- Your free trial: how the trial works.
Manage your account
Section titled “Manage your account”- Upgrade, downgrade or add agents
- Cancel your subscription
- Update payment details and download invoices
- The Usage page
- The Refer and Earn page and Refer a business and earn
For prices, open the Subscription page in the app. Prices are not listed in this Help Center.