What is Zinng? An AI phone agent for your business
Zinng answers your business calls 24/7 with an AI phone agent and keeps calls, texts and chats in one inbox. See what you get and what you need.
Zinng is an AI phone agent that answers your business calls around the clock, so a missed call does not mean a lost customer. It also gives you one place to follow up on every call, text and chat.
What you get
Section titled “What you get”- AI phone agents. An agent answers calls with your business details. It can take messages, transfer a caller to a person and book appointments.
- Inbox. Calls, text messages and website chats appear in one inbox, so you can read a call and reply by text.
- Website chat widget. Add a chat box to your website. Chats land in the same inbox.
- Forms and reviews widget. Collect details from visitors with a form, and show your Google reviews on your website.
- Add-ons. Turn on extra abilities for an agent, such as call transfer, sending texts, emergency text alerts, and scheduling with Cal.com, Calendly or Zinng Scheduling.
- Workflows. Send an automatic text after a call ends.
- Mobile apps. Check your conversations and get push notifications on your phone.
- Teams. Invite teammates, each with a role of Owner, Admin or User.
Who it is for
Section titled “Who it is for”Zinng is for small and local businesses that cannot always pick up the phone. If customers call you with questions about hours, services, prices or bookings, your agent can handle those calls and pass the rest to you.
What you need to start
Section titled “What you need to start”- A work email address and a US or Canadian mobile number that can receive texts.
- Your business website or Google Business Profile, or the details typed in yourself.
- A microphone and a modern browser, to test your agent.
- A plan and a phone number, before real customers can call your agent.
You can build and test an agent before choosing a plan. New accounts can earn 40 free voice minutes during setup. See set up your first AI phone agent.
Zinng has four paid plans: Essential, Pro, Growth and Scale. Every paid plan includes the inbox, AI phone agents, two-way texting, the chat widget, forms, the reviews widget and a monthly amount of voice minutes. Higher plans allow more agents, more team members and more minutes. Outbound calling, transferring to multiple numbers, live call scheduling, lead capture integrations and texting registration are not included on Essential. You can see the current plans and what each includes on the Subscription page in the app.